Roles & Responsibilities of the Club Welfare Officer

Who will I be responsible to?
Club Committee

What is the role of the Club Welfare Officer?
To be clear about the club’s responsibilities when running activities for children and young people and help club personnel understand what their duty of care towards children and young people actually means and entails on a day to day basis.

What else can you tell me about the job?
It is a very important role and pivotal to the effective and safe running of the Club

How much time will I need to give to the job?
One hour per week and around four hours per month for meetings.

What sorts of tasks are involved?
- Communicating to all members of the Club, especially team managers and coaches their responsibilities when running activities for children and young people.
- This involves ensuring everyone understands their responsibilities
- Working with the Youth league welfare officer
- Working with the County Welfare officer
- Promoting the FA’s Respect Programme and helping to develop best practice processes
- Put in place a safeguarding children policy, anti-bullying policy and equality policy
- Ensure that the recommended FA recruitment processes are in place and submit FA CRB checks
- Put in place the FA Respect Programme Code of Conduct
- Understand what the Respect programme aims to do and benefits of the Respect programme
- Understand the benefit of using the FA’s safeguarding best practice guidance (e.g. Travel, Trips and Tournaments, Photography guidelines, Anti-bullying and Safeguarding children Policy template)
- Understand why certain roles require a FA CRB check and how the FA CRB process works
- Understand how to refer a concern about the welfare of a child
- Communicate with Club officials about the Respect Programme and its aims
- Communicate with parents/ spectators and get them to sign up to the Respect codes
- Communicate with parents and new players by getting involved with running “start of season” welcome sessions for members
- Communicate with coaches/ managers about the importance of being consistent role models for their players
- Communicate with your youth league welfare officer – introduce yourself and find out how they can support you and let them know what you are doing to safeguard children in your club
- Communicate with your County FA welfare officer if you need help or advice
- Communicate with the FA by taking part in surveys, questionnaires, focus groups as and when asked
- Encourage parents to complete the Respect education programme
- Encourage coaches, teams managers, first aiders/medics to complete the FA’s Safeguarding Children workshop
- Encourage coaches and team managers to listen to their player’s thoughts, ideas and views
- Encourage the Committee to make use of the Respect Programme designated spectator area at all games
- Monitor all training sessions on an occasional basis
- Monitor repeated incidents of poor behaviour and liaise with your committee (and where necessary Youth League welfare officer or county Welfare Officer
- Monitor compliance with the FA CRB checks through the FA CRB unit for those who require one using The FA Safeguarding Online system
- Attendance at Club meetings
- Attendance at League/ County Football Association meetings as required